Terms of Service

Welcome to BGRemover Video (accessible at bgrremover.video and related domains), a service operated by AISOLO Tech Private Limited ("we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and AISOLO Tech Private Limited.

By accessing, browsing, or using BGRemover Video, including uploading content, creating an account, or purchasing credits, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

BGRemover Video provides AI-powered background removal services for videos and images. Our service allows users to:

• Remove backgrounds from videos automatically using artificial intelligence
• Remove backgrounds from images and photos
• Replace video backgrounds with custom images or colors
• Download processed content in various formats
• Access processing history and manage files

All processing is performed using advanced AI algorithms on cloud-based infrastructure to ensure high-quality results.

To use BGRemover Video, you must be at least 18 years of age or have reached the age of majority in your jurisdiction. If you are under 18, you may only use our service with the involvement and consent of a parent or guardian.

Account registration requires providing accurate and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized account use
• Ensuring your contact information remains current

BGRemover Video operates on a prepaid credit system. Processing videos and images consumes credits based on file size, duration, and complexity.

Payment and Refund Policy:

• All credit purchases are final and non-refundable
• Credits do not expire but are tied to your account
• Processing is charged immediately upon completion
• Failed processes may result in partial credit refunds at our discretion
• We reserve the right to adjust pricing with notice to users

Payments are processed securely through Stripe. By purchasing credits, you agree to Stripe's terms and conditions.

You agree to use BGRemover Video only for lawful purposes and in accordance with these Terms. Prohibited uses include:

• Uploading content that violates intellectual property rights
• Processing content for illegal or harmful purposes
• Attempting to reverse engineer or duplicate our AI models
• Using automated systems to abuse our service limits
• Sharing account credentials with unauthorized users

We may impose reasonable usage limits to ensure service quality for all users.

You retain ownership of content you upload to BGRemover Video. By using our service, you grant us a limited license to process your content for the purpose of providing our background removal services.

You represent and warrant that you have all necessary rights to upload and process your content, and that such content does not infringe on the rights of any third party.

BGRemover Video allows the processing of adult content, including but not limited to content containing nudity or sexual themes. Such content is permitted only for users who are 18 years of age or older.

By uploading or processing adult content, you confirm that:

• You are at least 18 years of age
• All individuals featured in the content are 18 years of age or older
• You have proper consent for all content being processed
• The content does not violate any applicable laws

We reserve the right to remove content that appears to violate these restrictions.

Your privacy is important to us. Our Privacy Policy, which is incorporated by reference into these Terms, details how we collect, use, and protect your information.

We implement industry-standard security measures to protect your data and processed content during transmission and storage.

All uploaded files (videos and images) and processed outputs are automatically and permanently deleted from our servers within 24 hours of upload or processing completion.

This policy ensures your privacy and helps us manage storage costs. We recommend downloading your processed content promptly after completion.

We cannot recover files after they have been automatically deleted.

BGRemover Video, including our AI models, algorithms, website design, and branding, is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

You retain all rights to your original content and processed outputs.

While we strive for high availability, BGRemover Video is provided "as is" without guarantees of uninterrupted service. We may modify, suspend, or discontinue features with or without notice.

We will make reasonable efforts to provide advance notice of significant changes that affect service functionality.

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate accounts for violations of these Terms, illegal activity, or at our sole discretion.

Upon termination, your access to the service will cease, and any remaining credits will be forfeited without refund.

To the maximum extent permitted by law, AISOLO Tech Private Limited shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of BGRemover Video.

Our total liability for any claims related to the service shall not exceed the amount you have paid us in the twelve months preceding the claim.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of BGRemover Video shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

If you have any questions about these Terms of Service, please contact us:

• Email: support@explainx.ai
• Company: AISOLO Tech Private Limited
• Website: bgrremover.video

We will respond to inquiries within 48 hours during business days.